Stop Inventory Outages Before They Happen 

Sightline OS identifies supply continuity risks up to 12 weeks in advance — and lets your team work together in the Sightline OS platform to solve issues proactively rather than reactively

See Sightline OS in Action

Prevent outages quicker for a healthy restaurant supply chain: 

Several chickens standing on dirt ground near a weathered wooden fence with some greenery and lattice in the background.

01
Identify the root cause of shorts and subs and resolve them faster

Stacked trays of brown and white eggs in a storage area.

02
Eliminate waste with automatic flagging of excess/dead stock

A top-down view of a table with various breakfast foods, including waffles with berries and whipped cream, a salad, a baked dish, coffee, and water glasses, with a person's arm reaching across the table.

03
Prevent out-of-stocks before they impact the in-restaurant guest experience

“I've used many different tools in supply management, and nothing compares to Sightline OS' inventory management and forecasting tools. Between the user-friendly UI and the white glove service from their implementation team, we love using Sightline OS.”

— Buna Mam, Supply Chain Manager, Bonchon Korean Fried Chicken

Bonchon Korean Fried Chicken logo on a white background.

Built Around Your Distributor Network — Not Despite It

Sightline was built to seamlessly map and centralize real time data across multiple distributor networks  — so your inventory visibility is immediate and intuitively aggregated and organized.

  • Sightline connects directly with your distributor— no client tech resources required, no franchisee sign off. 

  • Once connected, Sightline pulls data in real time, flagging late deliveries, short deliveries, out-of-stock items, and below-safety-stock positions in real time, not at the end of the week.

  • We target to complete full implementation, including DC connections, data mapping and validation, and testing —  within eight weeks. 

  • Every step is white glove and AI-enabled – your teams have no manual work beyond review and approval - we do smart data validation and configuration set-up on your behalf, and will never ask for manual mapping.

Sightline OS sets optimum inventory levels at the item x distributor level and identifies supply continuity risk up to 12 weeks in advance by looking at open POs, supplier lead times, and expected depletion

Multiple eggs stored in metal trays on racks in a warehouse or storage room.

Sightline OS makes it easy to identify the impact and root cause, whether it’s caused by higher demand, a supplier-originated issue, or a freight delay ,enabling teams to prevent outages quickly and lower the cost of subs and emergency recoveries

Fried chicken wings on a black plate, a glass of light-colored soda, and a bowl of more fried chicken wings on a white dish on a red and white table mat.
People sharing a meal of Asian dishes, including dumplings and noodles, with drinks on a black table.

After implementing Sightline OS, Din Tai Fung saw a 25% decrease in priority SKU out-of-stocks

Read The Case Study

Supplier and DC performance is tracked through scorecards and stack-ranking reports, addressing the root cause of chronic issues

Learn more about Sightline’s Reporting Features

Line graph showing overall supplier fill rate percentage over weeks from December 28 to March 22. The fill rate remains mostly high, around 97-100%, with a significant drop to about 62% around March 8, then recovering to nearly 99% by March 22.

Restaurants can eliminate waste with automatic flagging of inventory that is at risk of expiration

Close-up of Swiss chard leaves with bright pink stems and green, veined leaves.

See how Sightline OS transforms reactive teams into strategic ones.


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Your Questions, Answered

  • Sightline OS gives supply chain teams proactive, end-to-end inventory control. Sightline identifies supply continuity risks up to 12 weeks in advance and works to keep items above safety stock levels — eliminating most firefighting and significantly reducing out-of-stocks before they happen. When a restaurant short or substitution does occur, Sightline immediately surfaces the impact and root cause so teams can resolve issues fast. Supplier and distribution center performance is tracked through scorecards and stack-ranking reports, giving you clear visibility into where problems are coming from. And to protect margins, Sightline automatically flags excess stock and dead stock so restaurants can eliminate waste before it hits the bottom line.

  • Yes — though purpose-built options designed specifically for the restaurant and foodservice industry are rare. Most forecasting tools are either generic supply chain platforms that require heavy customization, or legacy restaurant systems that use basic formula-based models rather than true machine learning. Sightline OS was built specifically for this gap — delivering ML-powered demand forecasting that continuously learns from your owned historical data, adapts to seasonality and trends, and produces stable, high-accuracy forecasts without constant manual input. For restaurant and foodservice teams, that means smarter ordering decisions, fewer stockouts, and less excess inventory — all driven by models that get more accurate over time.

  • Supply chain management software helps restaurants plan demand, manage inventory, and control costs — replacing slow, manual processes with data-driven, modern software. For restaurant chains and food service businesses, this means real time monitoring for supply continuity risk across the supply chain, more accurate production planning, and tighter control over food costs and waste. The result is a supply chain team that is proactive versus reactive, driving profitability for the business.

  • The best way to see Sightline OS in action is to request a demo directly HERE. During the demo, our team will walk you through how Sightline's forecasting, inventory optimization, and COGS management works for your specific supply chain needs — and walk you through pricing based on your business size and requirements.

  • Sightline OS gives restaurant supply chain teams a smarter, more proactive way to manage inventory and demand. At the core is machine learning-powered forecasting that continuously learns from your data — adapting to seasonality, sales trends, and demand shifts automatically, without manual rule-setting or constant maintenance. That forecasting feeds directly into inventory optimization, so your team always knows what to order, when to order it, and where risks are building — up to 12 weeks in advance. The result is fewer stockouts, less waste, tighter COGS control, and a team that spends less time reacting and more time on strategic work that actually moves the business forward.

Great guest experiences start with a supply chain you can rely on.

Get Started with Sightline OS