The Supply Chain Platform Built for Full Service Restaurant Groups

Sightline OS gives FSR supply chain teams the forecasting accuracy, ingredient-level visibility, and COGS intelligence to protect margin, reduce waste, and deliver a consistent guest experience — across every location, every service.

Built for the realities of QSR supply chain

  • Complex and large menus Higher ingredient costs and tighter margin tolerance than QSR

  • Perishable category management at scale — proteins, produce, dairy

  • Central kitchen and commissary operations that require precise production planning

  • Guest expectations that make supply failure visible and brand-damaging immediately

95% targeted forecast accuracy system-wide

700+ USDA commodities tracked in real time

Up to 6x daily

distributor data

12 weeks forward supply chain visibility

Software built for strategic restaurant supply chain teams 

Close-up of ripe and unripe cherry tomatoes on the vine among green leaves.

01
Identify cost savings opportunities and strategically improve your margin

Top view of a latte art coffee in a glass, held in a person's hand, with a wooden table in the background.

02
Save team time and shift team role mix toward higher impact projects

A tray on a wooden table holding a cheeseburger with shredded meat, French fries, a can of soda, and a cup of drink, with a background of a counter and a blurry menu.

03
Maintain supply continuity and protect your guests from ever having to think about your supply chain

  • “Sightline gives us actionable insights every day, and drives huge time savings for my team. It’s an accurate and reliable system for operating in a chaotic supply chain environment, empowering us to mitigate risk and protect our guests’ experience.”

    —Jason Lee, SVP Merchandising & Supply Chain, Din Tai Fung

  • "I was genuinely impressed by how smoothly and quickly the implementation process went with Sightline OS. They provided a clear weekly timeline and consistently hit every milestone with a roll out date of under 3 months to fully test and train our team members. For Bonchon, it was a truly hands-off experience, which let our team stay focused on day-to-day operations while they managed the heavy lifting."

    —Buna Mam, Supply Chain Manager, Bonchon Korean Fried Chicken

Forecast at the ingredient level — not just the menu item level

  1. Machine learning forecasting adapts to the complexity of FSR menus — seasonal items, chef specials, and multi-ingredient dishes that standard tools can't handle

  2. Incorporates new location openings, seasonal menu rotations, and marketing campaigns automatically

  3. Central kitchen production planning — translate location-level demand into precise central kitchen requirements

Line graph comparing forecasted and actual restaurant cases over time, with titled axis and legend.
  1. Track protein, produce, and specialty ingredient costs against 700+ commodity indices — know before your P&L does when costs are moving against you

  2. Contract pricing management and invoice reconciliation across complex supplier relationships with diverse category coverage

  3. Identify the optimal window to lock contracts and protect margin before market conditions shift

Protect margin on the ingredients that define your menu

People sharing a meal of Asian cuisine including dumplings, green vegetables, and soup at a table with drinks.

After implementing Sightline OS, Din Tai Fung saw a 14% lift in forecast accuracy

Know when the market is moving — before your costs do

  1. Track 700+ USDA commodity price indices benchmarked directly against your invoice pricing

  2. Get alerted when your contract pricing becomes uncorrelated to market trends

  3. dentify the optimal moment to lock contracts and increase coverage

Line graph showing the fluctuating prices of eggs over time, with two lines labeled 'Your Unit Price' in red and 'Commodity Price' in blue, spanning from October 2024 to April 2025.

Ingredient availability is non-negotiable in quick service — Sightline makes sure it stays that way

  1. Identify supply continuity risk up to 12 weeks in advance — far enough out to source alternatives before guests are affected

  2. Perishable category management with aging and obsolete inventory flagging — minimize waste on high-cost, short-shelf-life items

  3. Supplier scorecarding and fill rate tracking across your full distributor network

Several brown and beige eggs arranged in a tray.
  1. Executive dashboard with spend, fill rates, supplier performance, and contract expiration alerts — built for QBRs

  2. COGS, inventory, forecasting, and commodity reports — all exportable, all in one place

Every report your team needs — updated in real time

Connects directly to your DC network — no IT project required

Sightline integrates with your distribution centers via EDI and SFTP data feeds. New DC connections go live in approximately four weeks with no charges for integrations and no tech resources required from your team. Data updates four times per day — so your inventory picture is always current.

Supports operators with 12+ DCs across multiple states and normalizes item codes across distributors automatically — solving one of the most persistent pain points in multi-DC operations.

Great guest experiences start with a supply chain you can rely on.

Your Questions, Answered

  • Supply chain management software helps restaurants plan demand, manage inventory, and control costs — replacing slow, manual processes with data-driven, modern software. For restaurants and food service businesses, this means better visibility into distributor inventory levels, more accurate ordering based on seasonality and sales trends, and tighter control over food costs and waste. The result is less time reacting to stockouts or over-ordering, and more time running a profitable operation.

  • The best way to see Sightline OS in action is to request a demo directly HERE. During the demo, our team will walk you through how Sightline's forecasting, inventory optimization, and COGS management works for your specific supply chain needs — and walk you through pricing based on your business size and requirements.

  • Sightline OS gives restaurant supply chain teams a smarter, more proactive way to manage inventory and demand. At the core is machine learning-powered forecasting that continuously learns from your data — adapting to seasonality, sales trends, and demand shifts automatically, without manual rule-setting or constant maintenance. That forecasting feeds directly into inventory optimization, so your team always knows what to order, when to order it, and where risks are building — up to 12 weeks in advance. The result is fewer stockouts, less waste, tighter COGS control, and a team that spends less time reacting and more time on strategic work that actually moves the business forward.

  • The best AI-driven supply chain tools for restaurants and foodservice businesses are purpose-built for the unique demands of the industry — handling high SKU counts, perishable inventory, fluctuating demand, and complex supplier networks. Sightline OS is purpose-built for exactly this, using machine learning to deliver demand forecasting, inventory optimization, and COGS management that's accurate, stable, and built for the pace of foodservice operations. Unlike generic supply chain platforms or legacy restaurant tools that bolt on AI as an afterthought, Sightline is AI-native from the ground up, giving supply chain teams the predictive intelligence they need to stop firefighting and start making proactive, strategic decisions.

  • Sightline works directly with your DC to set up an automatic process for the distributor to send us data — We do not access your distributor’s warehouse management system directly, and no client tech or IT resources are required. Once connected, data updates up to six times per day.

  • Yes — Sightline's Market Commander tracks 700+ USDA commodity price indices in real time and benchmarks them directly against your invoice pricing. You'll get alerted when your contract pricing moves out of alignment with market trends, and receive proactive recommendations on optimal contract lock timing.

  • Yes — Sightline is built for the complexity of mixed franchise and corporate-owned supply chains. It normalizes data across distributors, supports multi-DC strategies, and gives supply chain teams visibility across their full network regardless of ownership structure.